From 6th April 2007, when you pay a deposit, your landlord or agent must protect it using a government authorised tenancy deposit scheme.  Your deposit will be insured and you will be provided with all of the contact information for the company.  

If your financial reference is weak for any reason you may require a guarantor to support your tenancy. Subject to references, credit checks and signing of the tenancy, a Guarantor is a person who will be as responsible as the tenant and guarantee to the Landlord (1) payment by the tenants of the rent due under the tenancy agreement and (2) due performance of the tenants covenants and obligations contained in the tenancy agreement.

Yes. Chantry are expects in our local area and our staff can provide you with advice on everything from prices to pubs.

Some landlords do and some don't. Please ask

This often depends on the individual property (a member of our lettings team will be able to advise you). The initial term of an Assured Shorthold tenancy can be no more then one year at a time. Some landlords will allow for a mutual break clause, this is often two months notice on the sixth month. An Assured Shorthold tenancy is for a minimum of six months and some landlords may allow this.

You will need proof of a pension to cover the rent or an income from Shares or Investments, alternatively you can offer to pay in advance, normally 6 or 12 months. A guarantor may be required.

Not unless specifically defined and agreed in advance. Many blocks are restricted to pets by head leases, which landlords must obey. If you require a property that does allow pets then please let us know and we will do our best to find a suitable property for you.

Rent is paid monthly by standing order from your bank. This is set up to be withdrawn from your account 3 days before your rent day so that it arrives on the due date. This is a worry-free way of ensuring you never fall behind in your rental payments. Be sure to tell us if your circumstances change, for instance you change banks or your employment situation changes as we can then help you to protect your tenancy. The last thing we want is for you to fall into arrears.

We can be flexible. Our opening hours are Mon-Friday 9.30 am to 5.30 pm. Out of office appointments can be arranged, ask a member of the team for more details.

Yes! It is recommended that you insure your contents, as the landlord's insurance covers the actual property/goods, but not your possessions. Please ask a member of staff for details on companies we can recommend to you who specialize in this type of insurance for tenants.

Once you have made your choice and completed all application forms and returned along with satisfactory identification, allow a minimum of 2 days before you move in, this is subject to circumstances and may not always be possible, however we will endeavour to get you moved in asap. This allows time for references to be completed and the preparation of the property although the timescale can vary depending on the property, it may be that the previous tenant has yet to move out, in which case more time may be required.

You do, unless otherwise stated. You will be responsible for opening accounts for all utilities.

This guide is intended to help readers navigate their way through the renting process. We cannot guarantee the accuracy of this information and we reserve the right to change the information on this website at any time. Readers take any advice at their own risk. Chantry Estate Agents, its partners and staff accept no responsibility for any action taken, or loss occurring, as a result of any advice and/or information on this website.

Credit Score Bankruptcy CCJ / court decree

• Anti fraud check

• Personal identity check

• Report on detrimental credit history

• Undisclosed addresses

• Landlord / Managing Agent reference

• Employer's reference

• Previous employer's reference(if applicable)

You will require either three years certified accounts from an accountant OR three years worth of tax returns confirming your income. If you are in a position where this is not possible then a guarantor may be required or you can offer to pay rent in advance.